Crafting Scalable, High-Impact SaaS Experiences
I specialize in designing SaaS experiences that balance clarity, capability, and conversion.
With over a decade of experience across enterprise platforms, I’ve helped transform high-complexity products into intuitive interfaces that accelerate user adoption and drive real business growth.
At Genesys and Interactive Intelligence, I led cross-functional design efforts on mission-critical B2B and B2C tools—improving usability, streamlining onboarding, and scaling design systems to support global product rollouts. These efforts contributed directly to customer satisfaction, platform growth, and ultimately a $1.4B acquisition.
